Communication

Seeks to understand what is communicated to them and asks for help with their assignments.

• listens with the intent to understand.
• is capable of following simple and concise instructions.
• asks for help from those around them and is open to feedback.
• is friendly and shows respect for others.

Communicates with their team and contributes to meetings, which they attend reliably.

• can get messages across that have the desired effect to those working closely with them, especially their managers and senior engineers.
• absorbs feedback carefully and puts it into practice.
• provides minor contributions to group activities, such as project meetings or communities of practices.
• regularly asks for assistance to develop their knowledge.
• adopts a proactive approach in terms of responding to meeting invites, is punctual for the ones they can join, and keeps the relevant parties informed when attendance is late or not possible.

A confident and efficient collaborator, communicating regularly with colleagues in a professional manner. Good with written communication for daily tasks including tickets, chat and email.

• communicates confidently to the full project team, and wider digital team at AprilSix.
• can put forward their own ideas and listen to others ideas.
• is comfortable speaking to clients professionally
• expresses themselves clearly through commit messages, JIRA comments, and PR descriptions.
• summarises and documents decisions effectively.
• is able to report on and/or present straightforward ideas and concepts
• ensures emails and direct private messages are responded to during the same working day

Represents AprilSix well to external clients, partners, and groups. Proactively and efficiently sharing and collaborating with people outside of their project team.

• speaks professionally and confidently with clients, representing AprilSix and its values while reassuring them of our technical abilities.
• is able to write clearly and succinctly in a variety of settings and styles.
• assists in pre-sales support through contributing to pitches and demos, and may run the demos.
• collaborates professionally and constructively with technical partners.
• understands the value of communicating in different formats or with alternate wording, and may provide variations to communicate the same idea.
• regularly provides feedback for colleagues, especially constructive feedback

Can lead effective technical pitches, creating high-quality documents and presentations. Communicates across multiple teams.

• has influence across multiple teams and wider communities.
• employs excellent written skills to clearly communicate through mixed media channels.
• is confident addressing their team members both individually and as a group.
• is comfortable presenting to small groups.
• ensures communication flows through their team, that everyone has the opportunity to be heard and encouraging them to speak and be involved.
• provides clear and meaningful feedback to team members for the benefit of their career progression.
• is able to facilitate routine project team group meetings, and helps encourage opinions and ideas from all parties and guide decisions without dominating.
• employs excellent written skills to clearly communicate through mixed media channels.